Privacy Policy

Effective Date: January 24, 2025

Velarta, operated by Rambutan LLC, is fully compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679. We’re committed to transparency about how your personal data is used and protected.

1. What We Collect:

• Name and surname

• Email address

• Shipping and billing address

• Phone number

• Payment information

• Device and browser data

• Site usage and behavior

2. Why We Collect:

• To process and deliver your orders

• To offer support and answer questions

• To send promotional offers (if you’ve opted in)

• To prevent fraud and comply with legal obligations

• To personalize and improve your user experience

3. Third-Party Services:

We share only necessary information with:

• Payment processors – to complete transactions

• Shipping providers – to deliver your order

• Technical support and analytics tools – to improve our store experience

• Email services – if you’ve subscribed to our mailing list

We never sell or rent your personal data.

4. Cookies:

We use cookies to enhance your experience. You can manage cookie preferences in your browser settings, though some features may be affected.

5. Your Rights:

You may request to:

• Access or update your personal data

• Delete your information

• Withdraw consent for data usage

To make a request, contact us at contact@velarta.com.

6. Data Security:

We use industry-standard security measures. While no system is 100% secure, we take all reasonable steps to protect your information.

7. Policy Changes:

We may revise this Privacy Policy as needed. Updates will be posted with a new effective date.